Service & Refund Agreement

Last updated: 02.06.2026

This agreement explains the basic sales, delivery, cancellation and refund terms for services purchased from Sofmira, including domains, hosting, VPS/VDS, software, ready website packages, panel setup, cloud services, maintenance and technical support.

Service Delivery

Automatic services are usually activated after payment confirmation. Custom setup, migration, software and managed services may require additional information and delivery time.

Refund Policy

Refund eligibility depends on the service type, activation status and third party costs. Domain registrations, licenses, custom work, completed setup services and consumed resources may not be refundable.

Support

Customers can contact Sofmira through the support ticket system or by email at info@sofmira.com.